GreenMethod Privacy Policy

1. Who we are and when this policy applies

GreenMethod LLC, Wyoming, United States, operates GreenMethod websites, applications, the customer portal and related services for freelancers, consultants, professionals, teams and businesses. Our registered address and privacy and legal contact details are shown in the contact section of this document once confirmed. You can submit a privacy request using the form linked below, including if you do not have an account.

GreenMethod determines the purposes of processing account administration, platform security and its own billing information. For personal information customers place in their workspaces, the customer will commonly determine the purposes of processing and GreenMethod will process that information to provide the requested services under applicable instructions and agreements. Roles depend on the circumstances, not only the label applied. If your employer or another organization manages your account, contact that organization about its use of your information; we will assist where appropriate.

2. Information we process

Account information includes your name, email, login and authentication information, company, role, profile information and preferences. We receive information from you, authorized workspace members, customers and integrations you enable. Third-party leads and contacts may be entered or obtained by customers using enabled services; customers must have authority and a lawful basis to use them.

Professional profile information may include a professional name, photo, title, skills, experience, languages, portfolio, availability, rates and description supplied by the professional. Public profile information is distinct from private account details.

Workspace information may include CRM records, leads, contacts, customers, projects, tasks, timesheets, documents, quotations, invoices, company settings and collaboration information. This information may concern people other than the account holder.

Transaction information includes selected plans, paid periods, seat and token purchases, billing contact information, invoices, transaction references and payment status. Supported payment providers process payment details through their own facilities. GreenMethod uses provider references and, where enabled, saved payment tokens; this does not mean that GreenMethod stores your full card number or online banking credentials.

Technical information may include IP addresses in server logs, browser and device details, authentication and security events, session identifiers, cookie identifiers and service logs. Do not upload identity documents, sensitive personal information or payment credentials unless specifically needed for a supported, lawful purpose.

3. Why we process information

We use information to provide the tools you select; authenticate users; administer accounts and workspaces; enable authorized collaboration; process purchases; manage plans, seats and usage credits; generate documents; respond to support and privacy requests; prevent fraud; secure the platform; maintain and improve functionality; resolve disputes; and meet legal obligations. Where marketplace functions are enabled, we use relevant profile and opportunity information to support requested discovery and interactions.

Service notices, receipts and security messages are distinct from optional marketing. Agreeing to Terms does not subscribe you to unrelated marketing or authorize AI training. Marketing that requires consent must use a separate choice.

4. Legal bases where EEA or UK law applies

Processing needed to supply an account or service you request may be necessary to perform a contract or take steps at your request before entering it. We may process information to comply with legal duties, including applicable financial recordkeeping requirements. We may rely on legitimate interests in running, protecting and improving our services, preventing misuse and handling disputes, after considering the rights and interests of affected people. Consent is used for purposes that require it; it is not the basis for all processing. Where legally permitted and relevant, information may also be needed to establish, exercise or defend legal claims. A workspace customer is responsible for determining an appropriate basis for its own processing.

5. Private by default

Creating a GreenMethod account does not publish your workspace. CRM information, private contacts and messages, documents, projects, timesheets, invoices, quotations, internal business information and payment, tax and identification information are not made public merely because you use GreenMethod.

Workspace access depends on authorization, invitations, membership, assigned permissions and applicable access rules. Another company or an unrelated freelancer does not receive access simply by joining GreenMethod. Workspace administrators control authorized collaboration, so take care when inviting people or granting permissions. Information you deliberately disclose to a recipient may also be retained by that recipient under their own responsibilities.

6. Professional profiles and publication choices

A new professional profile is private by default. The current profile editor lets you choose whether to publish your professional profile publicly. Published profiles can be discoverable in enabled marketplace listings and on public profile pages, including by search engines. The public fields you supply may be viewed or copied by others. Existing intentional publication choices are preserved.

Uncheck public publication in your professional profile settings to remove it from GreenMethod public discovery. External caches or copies may remain outside our control. Publishing a profile does not make your private company workspace, tax details, invoices or payment credentials public. Availability of other visibility levels depends on the controls actually offered; do not assume a members-only setting exists unless shown.

7. Sharing and disclosures

GreenMethod does not sell personal information for monetary consideration. Jurisdiction-specific definitions of sale or sharing may extend beyond money; relevant rights and actual processing must be assessed under those laws. We disclose information only as appropriate for the relevant purpose, including to hosting and infrastructure providers, payment providers, enabled email or integration services, security providers and professional advisers. Providers receive the information needed for their services subject to appropriate obligations. We may disclose information to authorized collaborators and counterparties when necessary for interactions you request.

We may also disclose information where required by law, valid legal process or to protect rights and safety, subject to applicable law; and in connection with a lawful merger, restructuring or acquisition, subject to appropriate protections and notice where required. Intentionally public professional information is displayed according to your publication choice. Private company data is not made available to unrelated freelancers merely because they use the platform. A current vendor or subprocessor list may be requested through the privacy request form; publication of a separate list may follow.

8. International processing

GreenMethod is operated by a US company. Hosting, support and enabled service providers may involve processing outside your country. Protections and government access rules can differ between countries. Where applicable law requires protections for transfers, GreenMethod must use a valid legal basis and appropriate safeguards, which may include contractual safeguards recognized by that law. This policy does not claim that GreenMethod holds a particular certification or has adopted a specific transfer mechanism that has not been verified. Contact us for information about the destinations and safeguards relevant to your service.

9. Retention and controlled deletion

We retain information only for as long as reasonably necessary for the applicable purpose: service delivery, account administration, security, fraud prevention, financial and accounting obligations, disputes, enforcing agreements and legal duties. The type and sensitivity of the information, whether the account remains active, legal holds and relevant recordkeeping obligations affect retention. Different categories may have different periods; this policy does not impose an unverified uniform period.

Account deletion is a reviewed request, not an immediate erasure of all records. We may need to retain invoices, required accounting and audit records and information needed for legal obligations or claims. Where appropriate, we will explain what cannot yet be deleted and restrict further use. Backup copies may remain until managed replacement, subject to continued protection. Closing an account does not by itself delete information held by another lawful controller.

10. Security

We use reasonable technical, administrative and organizational measures designed to protect information, including authentication and access controls. You should protect credentials, limit permissions and promptly report suspected compromise. No electronic system, storage method or transmission can guarantee absolute security. We handle incidents and notifications in accordance with applicable duties. Do not send passwords or full payment credentials in a support or privacy request.

11. Cookies and optional services

The service uses cookies and similar identifiers needed for sessions, authentication, security and remembered choices. Optional analytics, advertising or other nonessential technologies, if enabled, must be explained and controlled as required by applicable law. Terms acceptance is not cookie or marketing consent. Browser settings may restrict cookies, although restricting necessary cookies can affect sign-in. Any existing cookie controls remain separate from this policy.

12. AI and private customer content

GreenMethod does not use private customer workspace content, confidential company information or private communications to train public or shared artificial-intelligence models unless the customer has expressly opted in to such use. Creating an account, accepting Terms, buying tokens or publishing a professional profile does not create that opt-in. When you choose an enabled external service, relevant information may need to be processed by that provider to perform your request under the applicable terms. This is distinct from authorizing model training.

13. How to exercise rights

Use Settings → My Account → Privacy & Account Requests, or the public Privacy Request form linked below. You can request your data, correction, account deletion, withdrawal of consent, an applicable opt-out, or submit a complaint or appeal. People without a GreenMethod account may also use the form. Please describe the request and provide a way to contact you; do not include unnecessary sensitive documents.

We verify identity and authority proportionately before releasing information or carrying out changes. An authorized agent may need to show authority. We assess the applicable jurisdiction, exceptions and response deadline, and may ask for clarification. Where a customer controls workspace information, we may refer the request to that customer and assist them. We do not require you to waive mandatory rights or accept new Terms merely to make a privacy request. If we decline or limit a request, you may ask for the reasons and appeal where available. You may contact your competent regulator independently.

14. EEA and United Kingdom

Where GDPR or UK GDPR applies, rights may include confirmation and access, correction, erasure, restriction, portability and objection. You may withdraw consent without affecting the lawfulness of processing before withdrawal. You may object to relevant processing based on legitimate interests and to direct marketing. Rights concerning decisions based solely on automated processing apply where legally relevant; this notice does not assert that GreenMethod makes such decisions. You may complain to your EEA supervisory authority or the UK Information Commissioner. Exceptions and conditions can apply, including lawful retention duties.

15. United States and California

Depending on your state of residence and whether the relevant law applies to GreenMethod, you may have rights to know or access information, correct it, request deletion, obtain a portable copy, and opt out of legally covered sale, sharing, targeted advertising or certain profiling. Some states provide a right to appeal a denial. We will not unlawfully discriminate against you for exercising protected rights.

For California residents where the CCPA applies, relevant rights include knowing categories and specific pieces of information, deletion, correction, portability, opt-out of sale or sharing as those terms are legally defined, and limits on qualifying uses of sensitive personal information. GreenMethod does not sell personal information for monetary consideration. Jurisdiction-specific definitions of sale or sharing may extend beyond money; relevant rights and actual processing must be assessed under those laws. This is not a claim that every state statute applies irrespective of business thresholds. An applicable opt-out or recognized preference signal must be honored where required; contact us through the privacy request mechanism about any such request. The categories, sources, purposes and recipients described above explain the service’s processing; this policy does not authorize undisclosed advertising disclosures.

16. Canada and Brazil

In Canada, applicable federal or provincial law may provide rights to access personal information, challenge its accuracy and request correction, understand uses and disclosures, withdraw consent subject to legal or contractual restrictions, and challenge compliance with the relevant privacy commissioner. We consider meaningful consent and other lawful grounds as applicable.

In Brazil, where the LGPD applies, you may request confirmation, access, correction, anonymization, blocking or deletion of unnecessary, excessive or unlawfully processed data; portability subject to the applicable rules; information about sharing and consent; and withdrawal of consent. Consent-based deletion and review of relevant automated decisions are subject to legal conditions. You may complain to the ANPD. Retention exceptions and other legal grounds may continue to apply.

17. Australia, New Zealand and Singapore

In Australia, where the Privacy Act and applicable privacy principles apply, you may request access or correction and complain about handling of personal information to us and, where appropriate, the Office of the Australian Information Commissioner.

In New Zealand, applicable rights include access, correction, and requesting that a statement of correction be attached where information is not amended. You may complain to the Privacy Commissioner.

In Singapore, where the PDPA applies, you may request access to personal data and relevant use or disclosure information, request correction and withdraw consent with reasonable notice. We will explain relevant consequences of withdrawal. Statutory exceptions may apply. Complaints may be raised with us and the Personal Data Protection Commission.

18. South Africa, India and other jurisdictions

In South Africa, where POPIA applies, you may request access, correction or deletion where appropriate, object to relevant processing, withdraw consent and complain to the Information Regulator, subject to applicable procedures and exceptions.

In India, rights and duties under the Digital Personal Data Protection framework apply as the relevant provisions take effect and where its scope covers the processing. These may include information about processing, correction, completion, updating and erasure, grievance redressal, withdrawal of consent and nomination where provided by law. Applicable commencement dates and exceptions must be considered; this policy does not represent all provisions as already operational everywhere.

Other jurisdictions may give you additional rights. Nothing here, including the choice of law in our Terms, removes mandatory privacy, consumer or statutory protections in your country.

19. Children and young people

GreenMethod is intended for professional and business use by people who have legal capacity to enter the service agreement. It is not directed to children. Do not create an account if you lack that capacity or applicable law prohibits your use. If you believe a child has supplied personal information inappropriately, contact us so we can assess and take appropriate action.

20. Changes to this policy

We may update this policy to reflect changes in services, processing or law. Each published version is retained with its version number and dates. Material changes will be communicated appropriately, including an in-product notice or another legally appropriate method. Where fresh consent is required for a new purpose, we must request it separately; a policy update does not silently create that consent. Historical versions remain accessible from the version history below.