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Client Onboarding Checklist

A practical checklist for starting a client relationship clearly.

3 min read

Make it your own

Work through the checklist with your client. Confirm expectations, responsibilities and the communication rhythm before delivery begins. Store sensitive access details in an appropriate secure tool, not in this worksheet.

Open your template

Download the CSV below and open it in your preferred spreadsheet app. Save a working copy, replace any sample information and adapt the columns to the work you actually do.

Keep one current version

Choose a single place for the working document. Review it with the people responsible and remove columns that do not help you make decisions.

Download template →

Put it into practice.

Your next step starts with a simpler workspace.